Returns & Refunds policy

Cancellations:

Orders can be canceled within 24 hours of purchase. After this period, we begin processing orders, and cancellations may not be possible.

Contact us to cancel your order.

Returns and Refunds:

In order for the goods to be eligible for a refund, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. Depending on the item, the return address may vary. To start the return process, please use our contact form, for the reason, select "Order Issue". We will respond within 24-48 hours with return/exchange address information.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 10-14 business days.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be e-mailed to you.

If the goods weren't marked as a gift when purchased, or the sender of the gift had the order shipped to themselves to give it to you later, We will send the refund to the sender of the gift.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us.